I’m an Ad Operations & QA Specialist at The Washington Post. I support ad delivery operations for campaigns totaling ~$16M in annual spend across Google Ad Manager, Apple News, and The Trade Desk—troubleshooting delivery issues, managing platform setups, and QA’ing tags/assets against spec to help our team maintain <2% error rates.

I’m the go-to SME for troubleshooting, platform setup, and vendor workflows. I also build small tools that reduce ad-ops friction (tag validation, keyword parsing, campaign setup) so the team spends less time bouncing between tools and repeating the same checks.

Previously at nContext, I managed $100K+ monthly budgets and ran campaigns for entertainment and arts clients. Now I’m looking for product operations / ad tech specialist / technical account roles where I can own systems, reduce operational risk, and ship tooling that makes teams faster.

Newsletter ad ops (Zeta/LiveIntent) Newsletter ad ops Tag + creative QA tooling Tag + creative QA tooling Brand-safety automation (IAS → GAM) Brand-safety automation

Target roles: Product Ops / Ad Tech Specialist / Technical Account — monetization systems, QA reliability, workflow tooling.

Platforms & Stack

Technical
HTML5 CSS JavaScript WordPress AI-assisted dev
Ad Tech & Platforms
Ad server Google Ad Manager SME
Buying Google Ads — Search Google Ads — Display
DSPs The Trade Desk Beeswax
Publisher/Network Apple News SME LiveIntent SME
Self-serve DanAds
Email Mailchimp SendGrid
Analytics, QA & Workflow
Analytics GA GTM GSC Funnel.io Looker Studio
Brand safety GARM IAS reports Key-value blocklists
QA Spec checks 1×1 trackers VAST validation
Ops Jira Notion

Professional Experience

Washington Post

December 2022 – Current
Ad Operations & QA Specialist
June 2024 – Present

Scope: Primary POC for newsletter ad ops (Zeta/LiveIntent) and cross-platform ad delivery QA across GAM, Apple News, and The Trade Desk.

  • Execute: Lead execution of ~15–20 campaigns/week in Google Ad Manager (GAM); manage targeting, flighting, pacing, and trafficking QA to maintain a <2% error rate.

  • Key-values: Own key-value governance (presets, packages, placement strategy) across direct-sold, programmatic, and newsletter inventory to keep targeting clean and scalable.

  • Newsletter ops: Lead sponsorship and newsletter campaign operations in Zeta/LiveIntent, including audience/targeting setup, troubleshooting, and coordination with Sales/AMs on technical activations.

  • QA & troubleshooting: Perform advanced QA on display/video and third-party tags/pixels; troubleshoot tracking, request behavior, and delivery issues across vendors and environments.

  • Tooling: Build lightweight workflow tools (tag validation, keyword parsing, QA helpers) to reduce repeat checks and speed trafficking/QA handoffs.

  • Test pages: Create custom ad units and test pages when needed; enforce specs and brand rules across formats and responsive breakpoints (plus light asset edits in Photoshop).

Digital Advertising Trafficking Coordinator
December 2022 – June 2024
  • Trafficking: Trafficked display/video campaigns in GAM with audience/geo/section targeting; monitored delivery and resolved ad-serving, tracking, and reporting issues while maintaining a <2% error rate.

  • Tag QA: QA’d third-party tags and 1×1 trackers; verified tag firing and reconciled discrepancies.

  • Newsletter ownership: Served as Apple News SME and Zeta/LiveIntent platform lead for newsletters; completed an inventory audit that removed 83 redundant units and standardized templates/workflows.

  • Inventory hygiene: Built scheduled reports, maintained keyword presets/placements, and surfaced delivery and optimization opportunities.

  • Complex executions: Managed campaigns for high-profile clients (e.g., Meta, Amazon, Samsung), coordinating complex setups under tight specs and brand guidelines.


nContext

July 2021 – December 2022
Digital Advertising Specialist
July 2021 – December 2022
  • Account ownership: Managed 5–6 client accounts across entertainment, arts, and cultural institutions; handled short-cycle launches and higher-budget campaigns.

  • Strategy: Built post-contract media plans (channel mix, audience segmentation, budget allocations) across paid social, search, and programmatic.

  • Experimentation: Wrote targeted creative, launched/optimized campaigns, and ran A/B tests to improve ROI and engagement.

  • Reporting: Built dashboards for real-time monitoring and led weekly/biweekly client reviews with recommendations and performance readouts.

  • Lifecycle: Managed email workflows (Mailchimp) to connect upper-funnel efforts with retention and sustained results.


Tecore Networks

July 2019 – July 2021
Digital Marketing Specialist
July 2019 – July 2021
  • Web optimization: Led homepage improvements; increased average session duration 52% (2:08 → 3:14) and monthly conversions 13% (32 → 36) over a 3-month period.

  • Measurement: Implemented Google Tag Manager tracking (scroll depth, PDF downloads, and inquiry actions) to improve visibility into user behavior.

  • SEO: Managed on-page SEO and site health (metadata, headers, alt text, sitemap, mobile responsiveness, and speed).

  • Reporting: Produced monthly analytics reports and recommendations to improve channel and on-site KPIs.

  • Content: Identified telecom market trends and shipped WordPress pages/content to support organic growth.


Phantasy Tour

January 2019 – July 2019
Advertising Operations Intern
January 2019 – July 2019
  • Execution: Supported advertisers across display, email, social, and sweepstakes campaigns for 4 clients on a site with ~10M monthly impressions.

  • Planning: Scoped client needs and campaign setups to hit delivery and KPI requirements.

  • Client comms: Coordinated with clients throughout flights and provided weekly/monthly performance updates.

  • Project tracking: Tracked deliverables across channels to ensure full delivery and on-time launches.

  • Creative support: Created/edited basic campaign creatives in Photoshop/Illustrator and built two WordPress landing pages with basic on-page SEO.

Tools I’ve built to remove ad-ops friction

All Projects

Featured
TagSafe
Flagship
Internal QA POC for third-party tag validation and preview.
Outline
Micro tool
Add policy-compliant borders to creatives in seconds (no Photoshop).
AdBuilder
Layout
Generate and QA multi-size display layouts from one asset set.
Featured
Vast2MP4
Utility
Extract MP4 files and trackers from VAST when tags aren’t usable.
Featured
PageID Scraper
CMS
Convert IAS URL exports into GAM pageIDs for faster blocking.
BlockList
Safety
Turn “unsafe” URL exports into structured keyword blocklists for GAM.
Collate
Micro tool
Clean spreadsheet columns into ready-to-paste targeting strings.
Featured
Workshop
PLANNING
Local-first PRD + roadmap workspace for planning multi-project builds.
Click any tool to see how I scoped the problem, solution, and impact.

Graphic Design

Event posters and social graphics—designed and shipped for the Lotus Inclusion Network.

Education

Towson University

Bachelor of Science in Business Administration, Marketing Concentration
Jan 2017 – Dec 2019

Contact

Open to ad ops, ad-tech, and product-adjacent roles — or talking about tools.